Shipping policy

Shipping Policy

Welcome to nucaneca! All our products are available for instant download, allowing you to access them immediately after purchase. Here's everything you need to know about our shipping policy:

  1. Digital Products Only

    • All items in our shop are digital downloads. No physical products will be shipped to you.

  2. Accessing Your Files

    • Once your payment is processed, you'll receive a confirmation email with a link to download your files.

    • If you encounter any issues with accessing your files, please contact us via the contact form on the website.

  3. Right of Withdrawal

    • Please note that the right of withdrawal is not applicable to digital products that have been downloaded or accessed. By completing your purchase, you agree to waive this right.

  4. Refund Policy

    • Due to the nature of digital products, we do not offer refunds or exchanges. However, if there’s an issue with your file, such as a technical error, we’ll be happy to assist or provide a replacement.

Thank you for supporting nucaneca!